Privacy Policy for Finance Masters a.s.

Effective Date: 24.5.2024

This Privacy Policy (the "Policy") provides detailed information on how Finance Masters a.s. ("we", "our", "us", or "Controller") collects, processes, and protects your personal data when you use our services, including through our website, platforms, and associated applications.

Company Information:

Company: Finance Masters a.s.

Address: Vojtěšská 211/6, Nové Město, 110 00 Praha 1, Czech Republic

Business ID: 141 60 960

Email: [email protected]

1. Who is the Controller of Your Personal Data and Whom to Contact?

Finance Masters a.s. is the controller of your personal data. For any inquiries regarding the processing of your personal data, or to exercise your rights, please contact us at:

Email: [email protected]
Postal Address: Vojtěšská 211/6, Nové Město, 110 00 Praha 1, Czech Republic

2. What Information Do We Collect About You and How Do We Obtain It?

Data Provided Directly by You:

During account registration (name, surname, date of birth, username, password, contact details).
When ordering services or participating in events (billing information, payment data, business ID, tax identification number).
Through customer support interactions (communication records, inquiries).
Voluntarily provided data in surveys, forms, or feedback.

Data Collected Automatically:

Device and Technical Data: IP address, browser type, device ID, operating system, connection data, language preferences.
Usage Data: Website activity logs, login timestamps, session durations, click-stream data, preferences.

Data from Third Parties:

Trading platform providers: transaction history, simulated trades, performance metrics.
Social network platforms: profile data (if linked to your account).
Payment processors: confirmation of transactions.

3. How Do We Use Your Personal Data?

Your personal data are processed for the following purposes:

Account Registration and Management: Creation and maintenance of your account, verification of your identity, managing account security and access.
Service Provision: Facilitating trades, accessing platforms, processing transactions, managing subscriptions, billing, and payments, providing technical support and customer service.
Marketing and Communication: Sending newsletters, promotional offers, and service updates, conducting surveys and feedback collection (with your consent).
Analytics and Service Improvement: Analyzing usage data to improve services, personalizing user experience, monitoring for fraud prevention and security threats.
Legal Compliance: Meeting legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) requirements, responding to legal requests and regulatory audits.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Contractual Necessity: To perform obligations under our service agreement.
Legal Obligations: Compliance with applicable laws and regulations.
Legitimate Interests: Improving services, marketing to existing customers, fraud prevention.
Consent: Where required, we obtain your explicit consent for specific data processing activities.

5. How Do We Store and Secure Personal Data?

We implement strict security measures to protect your data, including:

Encryption: Data are encrypted both in transit and at rest.
Access Controls: Restricted access to personal data based on roles and responsibilities.
Secure Infrastructure: Use of firewalls, intrusion detection systems, and regular security audits.
Data Minimization: Retaining only necessary data for specified purposes.

7. International Transfers

When transferring data outside the European Economic Area (EEA), we ensure adequate protections, such as:

Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)
Adequacy decisions by the European Commission

8. How Long Do We Process Your Data?

Personal data are retained for the period necessary to fulfill the purposes outlined in this Policy or as required by law:

Account and Transaction Data: Up to 10 years after account closure.
Marketing Data: Until consent withdrawal or up to 5 years after the last interaction.
Legal Compliance: As mandated by statutory obligations (e.g., tax laws).

9. Your Rights Under Data Protection Law

You have the following rights:

Right of Access: Request confirmation of data processing and access your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request deletion of personal data under specific conditions.
Right to Restrict Processing: Limit processing under certain circumstances.
Right to Data Portability: Receive personal data in a machine-readable format.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.
Right to Lodge a Complaint: File a complaint with the relevant data protection authority.

To exercise your rights, contact us at [email protected].

10. Automated Decision-Making and Profiling

We may use automated decision-making, including profiling, to:

Analyze trading patterns and performance metrics.
Personalize marketing content.
Detect fraudulent activities.

You have the right to request human intervention in automated decisions that produce legal effects.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notifications. The latest version will always be available on our website.

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